Rinnai Hot Water Repairs, Service and Installation in the Redlands and Brisbane Bayside
Rinnai is a brand we see on jobs right across Wynnum, Manly West and the Redlands, and Rinnai hot water repairs and installs are one of the most frequent jobs DK Plumbing handles. We should be upfront: we are an independent local plumbing business, not Rinnai itself, and we are not a franchise of the manufacturer. What that means for you is a plumber who will fix, service or replace a Rinnai unit on its merits, without steering every job toward one brand because of who we are contracted to.

- Licensed and Insured
- 24/7 Emergency Service
- Lifetime Workmanship Guarantee
- Seniors Discounts

Dave Kiddy has more than 20 years on the tools as a licensed plumber and gas fitter, and every Rinnai job — from a service call to a full replacement — is done by him personally. He answers his own phone, quotes the job on site, and stands behind the work with our lifetime workmanship guarantee.
What local homeowners say
4.985 Google reviews"Dave came at very short notice to repair a leaking pipe and tap. He was professional, courteous and very efficient. The quality of work is excellent. Definitely recommend DK Plumbing."
"Dave and his son Jess are delightful, professional, attentive and the job gets done well. I would recommend this team anyday. Thank you for sorting out our home."

Your local point of contact
When you call, you speak directly with Dave
DK Plumbing is owner operated, so you can explain the problem directly to the licensed plumber handling your job. Dave will assess what is happening, talk you through the practical options and provide the price before work begins.
- Speak directly with Dave about your job
- Licensed and insured · QBCC 53736 · Gas L91032
- Clear, upfront pricing before work begins
Straightforward from the start
Four steps, price agreed before work begins
From your first call to the final clean-up, you know what happens and what it costs.
- 1
Call Dave direct
Speak with the licensed plumber who will handle the job, not a call centre. Tell Dave what is happening and get a clear next step.
- 2
We inspect the problem
Dave arrives ready to assess the fault properly, explain what he finds and talk through the practical repair options.
- 3
Approve the upfront price
You receive the price before work begins. You stay in control and there is no bill shock at the end.
- 4
The job is finished properly
Work is completed by a licensed, insured plumber, the area is cleaned up and the workmanship is guaranteed.
The Rinnai hot water range in general terms
Rinnai is best known in Australian homes for continuous flow gas hot water, and it is common to find a Rinnai unit mounted on an external wall of a home in Cleveland, Wynnum or further out toward Redland Bay, heating water on demand rather than storing it in a tank.
Continuous flow suits households that want an endless supply of hot water without the standing losses of a storage tank, and it takes up less space, which matters on a smaller block or a townhouse.
Rinnai also produces gas storage units for homes where continuous flow is not practical, along with heat pump hot water systems that use a compressor to draw ambient heat from the air rather than burning gas directly.
We do not rank Rinnai above or below the other brands we work on — the right choice depends on your gas supply, household size and how the unit needs to be positioned on the property.
Hot water specialists
Hot water back on today — gas or electric
Same-day supply, install and repair on gas and electric systems, subject to stock. You get an upfront price, honest advice on repair vs. replace, and the brands you already know.
Same day install
Where stock allows
Gas and electric
Every major brand
Licensed gas fitter
L91032
Repair or replace
Honest advice

Trusted brands we install
Common faults we see on Rinnai units
A large share of our Rinnai callouts involve a unit that has simply stopped heating, which on a continuous flow system can mean a fault with the ignition sequence, the gas supply to the unit, or the flow sensor that tells the unit hot water is being drawn. Ignition problems show up more often after a gas bottle change, a power outage, or when a unit has been sitting idle.
Continuous flow units display an error code on the front panel when something is wrong, and that code is useful — but what it means depends on the model and the software version, so we check the code against the unit itself rather than assuming based on the number alone.
On older Rinnai storage tanks we still see the same TPR valve leaks and tank corrosion that affect any storage unit, particularly on properties close to the water where salt air speeds up the process. Blocked or corroded flues and vents on gas units are another fault worth checking during a service, since they affect both performance and safety.
Rinnai hot water repairs and installs across the Redlands
We repair Rinnai units wherever the fault and the age of the unit make that the sensible option. We give you that number before we start work, not after.
We also install and service other brands
Rinnai is one of six brands we work on across the Redlands. DK Plumbing also repairs, services and installs Rheem, Dux, Vulcan, Aquamax and Bosch systems, so a straight comparison or a like-for-like replacement is something we can talk through on the day.
Why call Dave
- One licensed plumber and gas fitter on every Rinnai job, from diagnosis to invoice
- Common parts and fittings carried on the van, so most repairs are finished on the first visit
- Prices confirmed before work starts — no surprises on the invoice
- Site left clean when we leave, whether it is a wall-mounted unit or a plant room
Nearby suburbs
We service Rinnai hot water units in Wynnum, Manly West and Wakerley, along with the rest of the Redlands and bayside.
Rinnai continuous flow throwing an error code, or no hot water at all? Call Dave on 0409 364 858 — licensed, insured, upfront pricing.
Common questions
Do you use genuine parts?
We fit parts suitable for the specific unit, and genuine parts where that is required to protect a manufacturer warranty. We will tell you which situation applies before starting.
Is my Rinnai unit still under warranty?
Warranty terms vary by model and installation date, so check your paperwork first. If you are unsure, show us what you have and we can advise where you stand.
What does an error code on my Rinnai unit mean?
It depends on the model and the fault. We read the code on the unit itself, then confirm what it points to before quoting any repair — we would rather check than guess.
Do you service gas continuous flow units, or only repair them when they fail?
Both. Regular servicing of a continuous flow unit, including the flue and gas connection, picks up small issues before they turn into a no-hot-water callout.
Can you replace a Rinnai unit with a different brand if that suits my home better?
Yes. We will tell you plainly if a different brand or a different type of unit — storage, continuous flow or heat pump — is a better fit for your household.
Get a call back from Dave
Urgent? Call 0409 364 858.
Need a plumber now?
24/7 emergency service across the Redlands and Brisbane bayside.
Call 0409 364 858