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Rheem hot water

Rheem Hot Water Repairs, Service and Installation in the Redlands and Brisbane Bayside

Rheem is one of the most common hot water brands we come across on jobs from Cleveland to Capalaba, and DK Plumbing repairs, services and installs them across the Redlands and Brisbane bayside. We are an independent local plumber, not Rheem, and we are not tied to any one manufacturer — we work on Rheem units alongside every other brand on the market, and we tell you plainly if a Rheem part or unit is the right call or something else suits your home better.

4.9 from 79 Google reviews QBCC 53736 · Gas L91032 Answered 24/7
  • Licensed and Insured
  • 24/7 Emergency Service
  • Lifetime Workmanship Guarantee
  • Seniors Discounts
A spirit level sitting on top of a hot water storage tank during installation

Dave Kiddy is a licensed plumber and gas fitter with more than 20 years on the tools, and he turns up, diagnoses the fault and does the work. There is no call centre and no apprentice sent out alone. If your Rheem unit has stopped heating, is leaking, or is due for a service, you get a straight assessment and a price before anything happens.

The Rheem hot water range in general terms

Rheem units turn up across the Redlands in a few broad categories, and we work on all of them. Storage electric tanks are still common in older homes and rentals, sitting quietly in a cupboard or under the house heating a set volume of water overnight or off-peak. Storage gas units do the same job but recover faster, which suits busier households. Continuous flow units heat water on demand rather than storing it, and they are increasingly the default choice on new builds and renovations because of the space they save and the way they avoid running out mid-shower. Heat pump hot water systems are also part of the modern range, using a compressor to pull heat from the surrounding air rather than burning gas or drawing straight grid power. We are not going to tell you Rheem is the best brand on the market — every brand has a place, and the right unit depends on household size, gas or electric supply, and where the unit sits.

Common faults we see on Rheem units

The most common call we get is simply no hot water, which can come down to a tripped element or thermostat on an electric storage unit, a failed pilot or ignition sequence on a gas unit, or a fault in the electronics on a continuous flow system. Pilot and ignition problems are regular on older gas storage units, particularly when a unit has sat unused or the gas supply has been interrupted. A leaking temperature and pressure relief (TPR) valve is another frequent job — sometimes a simple valve replacement, sometimes the valve doing its job and telling you tank pressure is building for a reason. Given how close most of the Redlands sits to the bay, we see plenty of tank corrosion from salt air on older steel storage units, where a tank that looks fine outside can be corroding from within. Continuous flow units can also throw error codes on their display, and what a code means varies by model, so we read it on site rather than guessing over the phone.

Repair or replace

Whether we repair a Rheem unit or recommend replacing it comes down to its age, the cost of the part against a new system, and whether the tank itself is compromised. If replacement is the better option, most residential hot water replacements run $1,200 to $3,000 supplied and installed. If you have woken up to no hot water or a leaking tank and need someone out now, most emergency callouts run $250 to $600 depending on what needs doing. Either way, you hear the number before we start.

We also install and service other brands

Rheem is one of six major brands we work on regularly. We also repair, service and install Rinnai, Dux, Vulcan, Aquamax and Bosch hot water systems, so if you are comparing brands or unsure what is currently installed, we can talk you through the options on site.

Why call Dave

  • Independent plumber who works on every major brand, not a manufacturer call centre
  • Carries common parts on the van, so most Rheem repairs are finished in one visit
  • Upfront pricing — you hear the cost before work starts, not after
  • Backed by our lifetime workmanship guarantee: it works when we leave, or we come back and fix it

Nearby suburbs

We regularly work on Rheem hot water systems in Cleveland, Capalaba and Victoria Point, as well as the rest of the Redlands and bayside.

Rheem hot water not heating, leaking, or due for a service? Call Dave on 0409 364 858 — licensed, insured, upfront pricing.

Brands we service

We repair, service and install every major hot water brand. We are an independent local plumber, not a manufacturer.

Common questions

Do you use genuine parts?

We fit parts suitable for the unit in front of us, and genuine parts where that is required to keep a manufacturer warranty intact. We will tell you which applies before we start the job.

Is my Rheem unit still under warranty?

Check your paperwork or the compliance plate on the unit — warranty terms vary by model and by when it was installed. If you are not sure, bring us what you have and we can advise on where you stand.

Can you repair an older Rheem unit, or do you only do new installs?

We repair units of any age where it makes sense to. If a unit is old enough or corroded enough that repair is not worthwhile, we will say so and talk you through replacement instead.

Do you install a Rheem replacement for a unit that failed suddenly?

Yes. Where a fast replacement is needed, we can usually supply and install a suitable unit the same day, and we carry common sizes and types to cover most households.

How fast can you get to a no hot water callout?

Same-day response is standard, and for a genuine emergency we aim to be on site within a couple of hours.

Why locals call Dave

Four reasons this call goes better than the last one

Plumbing and gas, one licence

Most plumbers can't legally touch gas lines. Dave holds both licences (QBCC 53736, Gas L91032), so one visit covers the lot. No waiting around for a second tradesman.

Upfront price, in writing

You hear the price before we start, not after. We assess the job and give you a fixed quote. You decide before any work begins — zero hidden costs on the invoice.

Workmanship guaranteed

Fully licensed and insured. When we finish a job we clean up the site, and we guarantee the workmanship. It works when we leave, or we come back and fix it.

Seniors discount available

We look after our local bayside community. If you're a senior, just mention it on the call and we'll apply a discount.

What local homeowners say

4.979 Google reviews
"Came within an hour of calling. Fixed the issue fast and charged a very reasonable price. Will use again."
Ben Marrinan
"Dave is always punctual and his work first rate. He always lets you know what the problem is and how much the job will be with no hidden costs involved. I have no problem reccomending DK Plumbing for any work that you may need to be done at home or at your business, you will not be disappointed."
Fred Otene

Free call back

Get a call back from Dave

Tell us what's going on. Dave or the team will call you back — usually within the hour — with an honest next step and an upfront price.

For emergencies please call 0409 364 858.

Your details stay with DK Plumbing. Urgent? Call 0409 364 858.

Need a plumber now?

24/7 emergency service across the Redlands and Brisbane bayside.

Call 0409 364 858